Senior Director, Enterprise Activation Consulting - Remote
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Senior Director, Enterprise Activation Consulting plays a critical role in overseeing the delivery and execution of high-complexity, multi-workstream engagements as well as successfully building new business through existing and new-to-the organization clients. The Senior Director serves as the engagement executive with overall responsibility for quality of delivery, client relationship development, and overall project economics. The Senior Director is also an important member of the practice's leadership team, with responsibility to contribute to overall practice development needs, growth strategy, contributing positively to team culture, and taking on direct reporting relationships.
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The Enterprise Activation practice within Optum Advisory focuses on cross-practice and pan-enterprise solutions, and works with health plan leaders on driving alignment, transformation, and change in their highest priorities.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Overall engagement executive across high-complexity, multi-workstream engagements and able to accurately diagnose the issues the client has identified (as well as underlying issues) and determine the appropriate solutions that will lead the client to create strategic direction
- Build consensus among client stakeholders who play a critical role in the client's ability to successfully implement the identified solutions
- Industry expert in one or more areas and uses engagements to advance own knowledge
- Principal point of relationship and escalation for client executives
- Overall engagement execution including: quality of output, client satisfaction (Net Promoter Score), and profitability
- Provides executive oversight of project economics and directs team to follow practices needed to ensure both quality and profitability
- Provide subject matter expertise to other Optum Advisory and Optum Company business units as it relates to strategic planning
- Provide support to other Optum Advisory and Optum Company business units when strategy expertise is required in addressing client issues
- Communicate effectively and accurately in writing and verbally to prospects, clients, and other team members
- Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations
- New business development efforts inclusive of: strategy sales to new clients, strategy sales to existing clients, sales of other Optum Advisory/Optum services and capabilities to new or existing clients
- Lead development of intellectual capital and thought leadership collateral
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 7+ years of experience in either management or strategy consulting
- Experience leading strategy work
- Healthcare experience (payer/provider)
- Consulting firm experience including engagement leadership, client relationship management, business development
- Familiarity with a variety of problem-solving approaches and frameworks
- Proven business development success and consultative sales experience in identifying and recommending new opportunities and initiatives for continual growth
- Proven ability to drill down to the root cause of issues and be creative in problem solving
- Proven ability and established track record of leading multiple projects and initiatives
- Proficiency in MS Office Suite - Word, PowerPoint, Excel
- Willingness and ability to travel domestically, up to 60%-80%
Preferred Qualifications:
- 8+ years of professional experience in healthcare
- Experience and highly proficient in managing projects that achieved budget and timeline goals
- Experience mentoring and developing team members
- Healthcare payer experience
- Background in healthcare consulting
- Proven analytical reasoning and solution-focused problem solving
- Proven ability to lead and motivate cross-functional teams
- Proven written and verbal communication skills
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Perks and Benefits
Health and Wellness
- HSA
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Remote Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- 401(K) With Company Matching
- 401(K)
Professional Development
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Tuition Reimbursement
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
Company Videos
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