Pharmacy Technician - Remote in Worcester, MA

6 weeks On-Site Training in Worcester, MA

Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together.

The Pharmacy Technician provides operational support to the Prescription department location.

Work Schedule: Monday - Friday 10:30 AM to 7 PM EST or 8:30 AM to 5 PM

Training Location: 5 Neponset St. Worcester, MA

If you are located in Worcester, MA area, you will have the flexibility to work remotely as you take on some tough challenges. On-site 6-week training must be in Worcester, MA.

Primary Responsibilities:

• Performs assigned duties as directed by the prescription specialist supervisor
• Interacts effectively and professionally with all location departments at Reliant Medical Group
• Interacts effectively and professionally with all patients, prescribers and payors and pharmacies related to any and all prescription requests
• Develops proficiencies in utilization of Epic
• Works independently and handles multiple tasks
• Greets patients over the telephone to ensure prompt service for patient needs
• Performs computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation, chart review, and provides accurate documentation in Epic
• Accurately reviews and processes e-prescriptions, faxed prescriptions, my-chart renewals, patient calls per Prescription Department guidelines
• Accepts customer, insurance and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law
• Communicates any issues which may delay the prescription to the patient. Works directly with the prescription specialist supervisor to coordinate the resolution for the patient
• Assists with maintaining the prescription pool by keeping it up to date and while also managing open encounters and in-basket management
• Follows all asset protection and personal safety guidelines as outlined in the department Policy and Procedures
• Responsible for obtaining correct Prior Authorizations forms. Completes and processes prior authorizations for medications that are not covered by patient's insurance