Manager - Accounts Receivable

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Employees in this position prepare and maintain records of Accounts Receivable, raise manual and auto invoices, reconciles transaction register with GL. Manage billing team, review contract documents and setup in the system. Responsible to reconcile transaction details and process manual and auto billings periodically as per organization policy and standard procedures. Responsible to setup contract in system, customer database maintenance, periodic billing, payment validation, posting in accounts, follow up on payment resolution and credit processing for customers.

Primary Responsibilities:

• Billing - initiate the periodic billing process and prepare reconciliations
• Understanding of accounting effect and manual adjustments in billing process
• Cash Reporting - Maintain aggregate listing of cash applied
• Pull reports and export into an Excel spreadsheet, utilizing pivot tables for these reports
• Manually Invoicing, adjustments/write-offs (less than 10% of this role)
• Perform Accounts Receivable Reporting (large client A/R listing and account management reporting)
• Modify and/or create invoices (e.g., place in Excel format; summary level adjustments) as needed to meet specific customer requirements
• Seek assistance from onshore billing partners to resolve billing issues
• Reconcile Cash - Balance cash received (bank deposits and/or treasury website) against cash applied (Accounting Tools)
• Manually apply cash receipts/credit memos/adjustments/write-offs (less than 10% of this role)
• Collect on key accounts by reaching out to customer contacts. (B2B)
• Team Management responsibilities - staff planning, review, hiring etc.
• Performance Management - Metrics tracking and reporting, performance review, one on one
• Stakeholder Management - Communication through e-mails, calls. Drive regular connects
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

• 10+ years, experience in Finance & Accounting, involving Billing, Cash application, Customer AR reconciliations, customer billing or other applicable write off experience
• Intermediate (or higher) level of Microsoft Excel proficiency, including creating pivot tables for reporting purposes and completing V-lookups

• Commerce degree (B.com/M.com/MBA), Accounting, Finance or related field
• Oracle Financial experience
• Accounting background & Power BI exposure
• Proven go-getter who is looking to grow within the organization

• Advanced knowledge of end-to-end accounts receivable process, billing process & service levels, Customer database contract management, ERP reconciliation, billing system, cash & credit management process and manage & maintain AR system, ensure compliance with Applicable policies, regulations and control
• Manage Teams/Supervisors
• Attention to detail, analytically minded
• Self-driven and team player
• Focus on Customers
• Good Interpersonal skills
• Fair understanding of revenue flow and cash flow