Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
As a Behavioral Health Care Advocate, you will be responsible for case management of behavioral health and substance abuse cases. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan.
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This is a field-based position that includes up to 25% local travel. The schedule is 8am - 5pm CST Monday through Friday. Residency in or near Omaha, NE is required.
Primary Responsibilities:
- Manage caseload of members with behavioral health concerns
- Utilize advanced clinical skills to engage and motivate members via a recovery, health, and wellness-oriented approach
- Assist members and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
- Comply with all policies, procedures, and documentation standards in appropriate systems, tracking mechanisms and databases
- Collaborate with providers, and internal and external teams to determine acuity of mental health concerns, barriers, and progress; coordinate appropriate services
- Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs
- Conduct assessments and develop plans of care to improve member health outcomes
- Make both member and provider contacts to address identified care plan needs. Contacts will be primarily telephonic but will include some field and facility visits
- Provide clinical consultation to nonclinical staff
- Work as part of an interdisciplinary team
- Meet all identified performance metrics
Benefits Include:
- 40-hour work week. No nights, weekends, holidays, or being on call!
- Competitive salaries
- Comprehensive benefits package that includes Medical, Dental, and 401K
- Paid Time Off and paid Company Holidays
- Continuing education and license renewal fee reimbursement
- Mileage reimbursement
- Ability to support your local community and partner with area resources
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Master's degree in Psychology, Social Work, Counseling, or Marriage or Family Counseling; Licensed Ph.D., or Registered Nurse with 2+ years of experience in behavioral health
- Active, unrestricted clinical license to practice independently (without supervision) in Nebraska:
- LP, LIMHP, LMHP, LMHP CMSW, LMHP CMFT, LMHP CPC, or RN
- 2+ years of post-license experience in a related mental health environment
- Proficient Microsoft skills (Word, Excel, Outlook, Teams) and expertise documenting/tracking using electronic medical records and other technology
- Reliable transportation for local facility/field visits
- Reside in or near Omaha, NE
- Demonstrated ability to work autonomously and proficiently manage time/workspace
- Access to highspeed internet and dedicated workspace for home office set up
Preferred Qualifications:
- Facility-based experience
- Dual diagnosis experience with mental health and substance abuse
- Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for members
- Managed care experience (MCO)
- Experience working with the Medicaid population
- Work-from-home experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.