About the Role:
We are seeking a passionate and skilled individual to lead our value-selling practice as a senior individual contributor. Reporting to the Global Value Engineering team, you will partner closely with the VP & GM, APAC, and support the APAC team across the customer lifecycle with a specific focus in Australia and New Zealand. You will work directly with sales teams, supporting deals and driving revenues and retention.
Your role involves developing value perspectives, creating business cases and value-based proposals, and documenting post-sale value realization. You will collaborate with customer success, marketing, and the global value engineering team to support UKG's acquisition and retention strategy. This role requires developing expertise in workforce management practices and HCM software and creating clear value-selling messages and relevant sales assets.
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Responsibilities:
- Engage with prospects and customers during the sales cycle to build a point of view and business case demonstrating how UKG's products and services help meet strategic and operational goals.
- Share best practices from other customers through storytelling tailored to each client.
- Translate qualitative and process-related insights into quantitative business cases and value narratives demonstrating clear business outcomes.
- Communicate effectively with stakeholders from individual contributors to senior executives in HR, IT, Finance, and Operations during discovery and recommendation phases.
- Create compelling visual storytelling, presentations, and white papers that deliver value messaging, business case results, and value-based proposals.
- Partner with customer success to evaluate clients' post-sales usage of the solution to determine whether they realize its expected value.
- Collaborate with cross-functional teams, including sales, marketing, product development, and customer success, to ensure alignment and successful execution of industry strategies.
- Enable stakeholders to value-sell using self-service tools, templates, and related practices.
- Evolve the value-selling practice, data insights, and business case communication, sharing insights with the broader team.
Qualifications:
- Bachelor's degree in business, MIS, Human Resources, or a related field; advanced degree preferred.
- Minimum of 8+ years of experience in management consulting, operational excellence, data analysis, or business development.
- 5+ years of proficiency in developing qualitative and quantitative analysis strategies using business intelligence tools like Microsoft Power BI and Excel.
- Executive presence and exceptional communication and interpersonal skills to build and nurture relationships with various stakeholders.
- Strong visual storytelling and presentation-building skills.
- Strong critical thinking skills and demonstrated creativity.
- Self-starter who can work in ambiguous situations, inspire others, and facilitate solution-oriented team collaboration.
Preferred:
- Previous experience as a Value Engineer in an enterprise software company.
- Understanding of Human Capital Management software and its applications.
- General knowledge of object-oriented programming languages (e.g., DAX, C++) and SQL.