Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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Here at UKG, our purpose is people™ . Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our UKrewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG
About the Role: As a Value Engineer in our Go-To-Market team, you'll drive customer value throughout their entire journey - from initial engagement through post-sale success. You'll promote value-based selling across GTM teams while focusing specifically on Mid-Market and SMB segments. This role requires developing expertise in workforce management and HCM software, creating compelling value propositions, and collaborating with sales, customer success, and product teams to ensure customers achieve measurable business outcomes. We're seeking someone passionate about translating software capabilities into tangible business results that help UKG win and retain customers.
Responsibilities:
- Engage with prospects and customers during a sales-cycle and through research, interviews/discovery and data analysis, determine if there is a business case that supports the products and services as customer is interested in
- Partner with Mid-Market and SMB sales teams to support the full customer lifecycle-from initial engagement to post-sale value realization-by tailoring value propositions to the unique needs of these segments.
- Leverage value-selling tools such as Valuecore to craft compelling, data-driven value narratives that resonate with prospects and customers across various industries and maturity levels.
- Design and deliver customized value engagements that meet customers where they are in their workforce management and HCM journey, ensuring relevance and impact regardless of their stage in digital transformation.
- Understand and share best practices from other customers through storytelling that apply to that customer determined by the insights gained from the business case development
- Communicate the findings of the business case and recommended practices to a range of roles at the prospect/customer from individual contributor to senior executives in HR, IT, Finance & Operations
- Post Sales, engage with customers to evaluate their usage of the solution to determine if they are realizing the expected value of the solution. Make recommendations on how the customer could realize more value.
- Collaboration: Work closely with cross-functional teams, including sales, marketing, product development, and customer success, to ensure alignment and successful execution of industry strategies.
- Innovation: Through your experiences in working with customers, evolve the data insights and business case communication and share those insights with the broader team
Qualifications:
- Bachelor's degree in Business, Management Information Services (MIS), Human Resources, or a related field; advanced degree preferred.
- Minimum of 5 years of experience in management consulting, marketing, data analysis, or account management, with a clear understanding of enterprise software GTM processes and analytics.
- Minimum of 2 + years in quantifying the impact of solutions and tools to ensure defined and realized value, including ROI analyses. Value engagements may involve data insights, survey design and deployment, and customer interviews.
- Proficiency with value-selling platforms such as Valuecore, Mediafly, or similar tools.
- Excellent communication and interpersonal skills, coupled with a strong sense of urgency, to swiftly complete engagements and build relationships with diverse stakeholders.
- Strong critical thinking skills and demonstrated creativity.
Preferred:
- Experience supporting Mid-Market and SMB sales teams with tailored value strategies and scalable engagement models.
- Understanding of Human Capital Management software and its applications.
- We are also open to consider candidates with up to 2 years post MBA with consulting experience.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $99,800.00 to $123,000 USD, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers