Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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We're looking for a leader to manage our overall Vendor Management Operations. The team is involved in overall vendor contract negotiation, contract renewals, vendor relationship management and supporting all internal and external stakeholders of the organization. Our culture will empower you to make effective decisions, work collaboratively, and take accountability for providing world-class service.
The leader of Vendor Management will be responsible for providing vision and leadership to ensure the efficient operation of the Vendor Management team. They will be responsible for contract management for SaaS, software, hardware and network and analytics & reporting. The leader will also be responsible for ensuring that all vendors comply with General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and other Data Privacy related regulations, this role will lead the program effort with vendors and internal stakeholders to ensure we are always in compliance. This position reports to the CIO.
Responsibilities
- Provides thought leadership in vendor strategy, operations, innovation and efficiency improvements
- Collaborate with business groups to create a strategy for selecting vendors to deliver SaaS, cloud, professional, and managed services.
- Leads the forming of procurement strategies to optimize technology spend across the organization
- Responsible and accountable for developing a strategic business plan for the vendor management department that will meet current and future business goals
- Lead the evaluation of new business processes or process improvement opportunities
- Successful translation of organizational focus and strategic objectives to vendors
- Identify opportunities for demand optimization, consolidation, and savings including consolidation of vendors
- Drive consistency, process harmonization, and innovation across vendors
- Implement and optimize Finops for cloud and usage-based services.
- Prepare and maintain accurate budgets and other financials to support vendor operations, responsibilities, goals, and objectives
- Conduct monthly and quarterly business reviews with strategic vendors, measure performance, and establish plans for continuous improvement
- Prepare analytics, metrics and dashboards to demonstrate the value of all vendors spend including utilization of all purchased licenses.
- Implement asset management for all vendor sourced licenses, and support and resolve issues identified during vendor audits for license compliance
- Develop and maintain the reporting on portfolio level Key Performance Indicators
- Collaborate with vendors, purchasing, security, internal controls, and legal counsel to resolve agreement issues.
- Ensure that all the terms and conditions of an agreement are thoroughly reviewed and documented, and risk to Autodesk is mitigated
- Implementation of risk management plans, quality agreements, and robust relationship management plans
- Oversees the maintenance and inventory of business contract data including the support, warranty, lease, maintenance and software contract and license information
- Ensure that IT Service owners renew and re-negotiate their contracts in a timely manner and with cost optimization, cost avoidance, savings or equal contract value
- Ensures creation of accurate purchase requisitions through approval process and timely vendor payment
- Leads internal stakeholders and vendors to meet regulation deadlines of General Data Protection Regulation (GDPR) and other Data Privacy related regulations
Minimum Qualifications
- Holds an MBA or master's degree from a top-tier program, or equivalent experience
- Experience developing and managing an ITSM Service Portfolio Management Program
- Demonstrated strong analytical skills and ability to manage complex budgets and other financials using Microsoft Excel
- Exposure to General Data Protection Regulation (GDPR) and CCPA
- Able to manage a team of highly skilled vendor and analysts
- Experience in effective and successful vendor negotiations to optimize, reduce costs and keep IT budget on track
- Strong ability to lead, manage teams and motivate subordinates
- Influence while maintaining positive business relationships
- Comfortable presenting to executive staff or leadership staff and advocating for the right outcome
- Experience with all aspects of vendor oversight or alliance management; from contract development, selection, to performance management
- Experience with developing and managing vendor governance models at a functional or cross-organizational level
- Demonstrated success as an escalation point, leading portfolio level issue resolution
- Demonstrated understanding of organizational or functional goals through the achievement of business objectives with strategic or emerging vendors
- Demonstrates ability to plan and organize agreement review discussions.
- Experience with complete vendor management lifecycle
Basic Qualifications:
- 10+ years IT experience or applicable IT vendor/asset management role
- 5+ years of experience in leadership roles (Manager roles)
- 2+ year experience with IT Service Management (ITSM)
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay range for this position is $142k to $204k, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers