Strategic Operations Manager, Regulatory
About the Role
Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working at Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.
The Strategic Operations team is scaling the most impactful projects across US and Canada. The team's unique focus on the entire region allows us to dream big and drive outsized change in the areas of marketplace dynamics, automation, sales operations, and strategy. Within Strategic Operations, the Regulatory Operations team is a new team that will be responsible for strategically owning compliance and optimization for regulations across all three sides of the US&C Delivery marketplace.
We are looking for an outstanding individual who is passionate about designing and building creative solutions to our most complex problems! You will work closely with our Leadership Team, and drive alignment across the entire organization, including Product, Legal, Policy, Marketing, and Customer Support.
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What You'll Do
- Serve as a subject matter expert on emerging regulatory trends, analyzing their potential impact on the business and developing proactive strategies to mitigate risks
- Proactively scope and lead multiple regulatory compliance projects, driving their execution to ensure accurate and timely completion and alignment with broader team objectives
- Drive cross-functional alignment on regulatory priorities, effectively influencing stakeholders across Legal, Product, and Operations to integrate compliance into new and existing processes
- Conduct in-depth data analysis, identifying key trends, risks, and gaps and translating findings into actionable insights for decision-making
- Define critical metrics and develop dashboards to actively monitor compliance with established regulatory policies and procedures; report findings to senior leadership to define long-term strategy and decision-making
- Proactively identify opportunities for improvement and innovation within the US&C Delivery business, contributing to the overall strategic vision of the team
Basic Qualifications
- At least 2+ years of professional work experience in a related field (consulting, investment banking, technology, operations, strategy, or analytics)
- Bachelor's degree required
Preferred Qualifications
- 3-4 years of professional work experience in a related field (consulting, investment banking, technology, operations, strategy, or analytics)
- Exceptional Excel / data management skills
- SQL proficiency strongly preferred
- High attention to detail
- Self-starter with an analytical orientation; compassionate and leans in and embraces rolling up your sleeves with your team; skilled at balancing between short-term needs and long-term investments; flourishes with change and comfortable with ambiguity
- Bias toward action and constant push for clarity and execution
- Strong experience building and executing complex processes
- Excellent written and verbal communication skills as well as partner management, consensus building, and project management
For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program