Sr. Application Analyst - Work Management

About the Role

The Work Management team at Uber is tasked with managing work management platforms like Atlassian, Asana, etc.. The Senior Application Analyst will act as a liaison between business stakeholders and Jira developers/admins, translating business needs into technical solutions. You will be leading multiple digitization initiatives for engineering, business and operational processes for multiple business units in Uber. The ideal candidate will be detail-oriented with strong interpersonal skills to effectively manage stakeholder relationships. This role is critical to project success, from gathering requirements to ensuring seamless delivery.

---- What the Candidate Will Do ----

1. Documentation & Requirements: Develop and maintain clear, structured documentation of business processes and workflows. Accurately translate business needs into technical specifications and collaborate with technical leads on solution design.
2. Testing: Test Jira projects and workflows to meet business requirements. Identify areas for optimization and implement solutions to enhance productivity.
3. Issue Resolution & Improvement: Proactively address issues related to Jira setups to minimize disruptions. Share and implement best practices for optimal Jira performance and user experience.

---- Basic Qualifications ----

1. Atlassian ecosystem Experience: Should have worked in the Atlassian Ecosystem for 5+ years as an application/business analyst with experience leading digitization efforts of complex business processes.
2. Stakeholder Management: Lead assertively to meet business requirements, focusing on security and user experience. Facilitate effective communication and regular updates to ensure alignment throughout project phases.
3. Project management: Self-starter who can manage multiple projects simultaneously while engaging stakeholders. Capability to provide demos and training on tool functionalities and consult on project/program management best practices.

---- Preferred Qualifications ----

1. Development skills in Groovy for writing Script runner scripts for business logic automation
2. Analyst experience with other platforms like ServiceNow.
3. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

For New York, NY-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, New York, NY, Sunnyvale, CA

Job ID: Uber-146281

Employment Type: FULL_TIME

Posted: 2025-08-01T00:37:14