About the Role
This role will focus on driving strategic initiatives to continuously optimize the state of operations across all areas of the employee life cycle. In addition, this role also supports additional areas of People Operations including but not limited to compliance, technical projects, and vendor management.
What You'll Do
- Lead cross-functional programs that enhance People Operations across the full employee lifecycle, with a strong focus on compliance, operational efficiency, and employee experience
- Own vendor and BPO (business process outsourcing) partnerships, ensuring performance standards are met and continuously improved through clear SLAs, data-driven insights, and proactive relationship management
- Analyze complex operational data and key performance indicators to identify trends, uncover opportunities, and develop action plans that improve business processes and the delivery of HR services
- Lead system campaigns and internal compliance programs - including mandatory trainings, policy acknowledgments, and audits 0 ensuring timely execution, tracking, and stakeholder alignment
- Develop and present business cases to senior leadership by conducting in-depth analyses and translating insights into clear recommendations and strategic initiatives
- Communicate with clarity and influence across teams and levels - ensuring alignment, transparency, and engagement with program goals and outcomes
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Basic Qualifications
- 6+ years of professional project or program management experience, specifically aligned with leading strategic initiatives within an organization
- BS/BA degree
Preferred Qualifications
- Ability to develop and maintain strong and successful working relationship with vendors, negotiating contracts as needed, and conducting performance evaluations
- Ability to apply change management principles while driving initiatives and projects by identifying partner needs such as communication, training, and other forms of support to achieve the desired end state
- Ability to identify strategic business opportunities, clearly and succinctly communicate data-driven recommendations to senior management
- Experience with managing and overseeing BPO operations
- Ability to deal with imperfect data and to manage multiple interconnected datasets with simple formulas: V-Lookups, Importranges, IF statements, pivots.
- Familiarity with Excel, Google Sheets and PowerPoint
For San Francisco, CA-based roles: The base salary range for this role is USD$137,000 per year - USD$152,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.