About the Role
Uber AI Solutions is one of Uber's biggest bets, with the ambition to build one of the world's largest data foundries for AI applications and evolve into a platform of choice for a variety of online tasks. Supply & Marketplace operations is one of the core functional teams within Uber AI Solutions, with the responsibility to acquire and engage IC gig workers who would perform diverse 'Human in the loop' tasks for AI B2B clients. At its core, our ability to build the largest and cheapest supply pool is our right to win in this space.
True to Uber values, we are looking for a "go-get-it" mindset who is ready to scale a brand new business line. You need to be customer-obsessed and "build with heart," and while demonstrating the ability to operate in the weeds, while not missing the big picture. If you're passionate about re-imagining the gig marketplace for skilled workers and impacting the lives of millions of skilled gig workers while working with a top-tier team, this is the opportunity for you.
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What the Candidate Will Do
- You will be responsible for running the 'core control tower' of supply and marketplace operations. You will work closely with Delivery, Operations, Sales, PgM Tech, Supply, and Product to ensure that supply allocation and fulfillment run smoothly. Additionally, you will be in charge of supply planning (operational and financial) and governance.
- Closely manage lead flow, pipeline progression, and accurately forecast the supply acquisition.
- Partner with product and engineering teams to localize product features and user experiences relevant to your vertical.
- Updates through regular cadence of business reviews to Uber senior management regarding progress against KPIs.
- Skillfully manage multiple projects while embracing the fast pace of our company.
What the Candidate Will Need
- 6+ years of experience leading marketplace operations in collaboration with Supply Chain operations, Capacity Management, Product & Engineering teams.
- Strong analytical skills with a focus on data-driven decision-making. Hands-on SQL experience to deep dive to understand the blockers.
- Excellent project management skills, with a proven ability to juggle multiple priorities and deadlines. Demonstrated ability to work in a highly ambiguous environment , independently and effectively across internal and external organizations.
- Strong understanding of the gig economy landscape, freelancer behaviors, and recruitment strategies.
- Understanding of P&L statements is a Plus.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.