About the Role
The Field Sales Representative identifies, approaches, negotiates, and assists restaurants to convince them to embrace a new sales channel: delivery through the Uber Eats application. All sales steps are covered, from initial contact (prospecting, discovery phase, problem identification to solve) through negotiation to the completion of the restaurant's first delivery.
Mission Statement
- Empower restaurants to thrive with our food delivery platform by offering them a flawless and profitable partnership
- Getting in touch with restaurants, understanding their unique needs, and showcasing the value of our services
- Enrich and expand the selection of restaurant partners across the territories
- Through effective communication, tailored solutions, and unwavering support, we strive to build mutually beneficial relationships that help restaurants increase their reach and revenue
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What You'll Do
- Present Uber Eats services clearly to restaurant owners (potential customers) including our values, products, and projects to encourage them to join us.
- Lead the entire sales process, which involves prospecting, making initial calls, displaying, negotiating, securing deals, and guiding restaurants through the onboarding process until they optimally complete their first month on the UberEats platform
- Conduct commercial negotiations to secure partnerships with high-potential restaurants and establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties.
- Proven sophisticated negotiation skills, including the ability to accurately calculate a deal's impact, ensure the protection of commercial fairness, inject creativity into deal-making, and proficiency in data-driven calculations
- Close deals with restaurants and facilitate smooth and reliable steps of onboarding until their first order on the app.
- Keep detailed records of sales activities, customer interactions, and deal progress in CRM systems.
- Provide regular reports on sales performance, key metrics, and market trends.
- 50% travel is required.
What You'll Need
- Proven experience in an inside and/or field sales position ideally for a high-growth company, (Technology, FMCG, or Hospitality industry) or client-facing position.
- Experience in handling an entire sales funnel from sourcing, cold calling, negotiating, contract closing, to customer extra care support.
- Clear communication skills supported by a high level of dedication.
- Relentlessly driven, self-motivated, goal-oriented, and problem solver.
- A driven, autonomous, results-oriented profile with organizational and initiative-taking abilities in a constantly evolving and target-driven environment.
- Excellent proficiency in Spanish is required.
- A deep understanding of the Uber Eats product and familiarity with the restaurant market are assets.
- Familiarity with CRM software and sales analytics tools.
- Good level of English for effective communication in an international context.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.