Senior Account Manager, Grocery & Retail

#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About The Team

Our Grocery & Retail business is a startup within Uber, a team focussed on growth and innovation, but with the support and leverage of Uber's large global ridesharing and delivery businesses. We own the delivery of everything that isn't restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more... Many of the opportunities and challenges we face are new for Uber and require creative solutions that cater to different customers, but we're able to solve them because we care deeply #BuildwithHeart.

About the Role

In this role, you'll truly drive business growth and innovation by managing our large Grocery & Retail partner groups in Japan and expanding our business together in mutually beneficial ways. A successful account manager deeply understands our merchant partners; builds strong relationships with decision-makers and influencers throughout the organization; and effectively identifies and capitalizes on opportunities to improve core business metrics for our merchants and for Uber Eats.

Your Impact in Role:

1. Driving partners' delivery business by;
2. Building a joint business plan and own execution.
3. Work with cross-functional teams to provide partner feedback to create a seamless UE experience for all involved parties
4. Build relationships with top-tier partners

1. Native-level proficiency in Japanese.
2. Business-level proficiency in English.
3. Expertise in stakeholder management and cross-functional collaboration.
4. Strong data-oriented approach and strategy-building skills.
5. Experience in/with the retail industry, preferably in the grocery, pharmacy, and convenience sectors.
6. Action-driven and self-starter mindset.

1. SQL knowledge
2. Team management experience