Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Sales Operations Lead, Global Strategic Accounts - Uber for Business

Yesterday New York, NY

Uber for Business is seeking a highly analytical, detail-obsessed, and strategically minded Sales Operations Lead to own the Sales Ops function for our Global Strategic Accounts (GSA) team. GSA is responsible for managing Uber's top 70 global accounts, representing over $700M in annual revenue. These are our most complex, highest-value enterprise customers, and we deliver a global, white-glove experience with sales teams spanning 11 countries.

This role is a senior individual contributor position, ideal for someone who thrives at the intersection of data, structure, and strategy, but can also roll up their sleeves and handle tactical needs from deal desk support to exec-ready book design. You will be the operational brain behind the GSA team, driving long-range planning, financial modeling, quota design, book building, SIP (Sales Incentive Plan) modeling, and account transitions. You'll work directly with global partners and senior stakeholders across Sales, Finance, and Strategy, and be a key voice in defining the future structure of our global teams.

Want more jobs like this?

Get jobs in New York, NY delivered to your inbox every week.

Job alert subscription


What You'll Do

  • Sales Strategy: Own the design and implementation of GSA's global account architecture and performance planning frameworks, including account segmentation and ownership strategy.
  • Financial & Strategic Planning: Lead long-range planning (LRP), annual planning, and headcount strategy to align GSA's structure with Uber's revenue goals.
  • SIP & Compensation Design: Own compensation modeling and incentive structure design to support scalable, aligned growth strategies.
  • Data Infrastructure & Insights: Build and maintain robust reporting and data models (in Sheets, Excel, and internal tools), surfacing insights to drive decision-making and sales team performance.
  • Stakeholder Partnership: Act as the go-to partner for Sales, Finance, RevOps, and Strategy teams-equally effective in a planning meeting or responding to real-time requests from AEs.
  • Change Management: Navigate cross-functional complexity and lead with influence, helping the GSA org evolve its operational maturity while managing up, across, and globally.

Basic Qualifications

  • 6+ years of Sales Operations experience, in an enterprise or global B2B environment
  • Deep fluency in Excel/Google Sheets for financial modeling, book building, and scenario planning
  • Demonstrated experience in quota setting, SIP modeling, LRP, and global account design
  • Bachelor's Degree

Preferred Qualifications

  • Working knowledge of SQL and/or analytics tools (Looker, Tableau) for self-service data
  • Strong cross-functional communication skills, with experience influencing SVP and VP-level stakeholders
  • Proven ability to balance strategic planning with hands-on operational support
  • Experience supporting or structuring global sales teams across regions with performance variability
  • Experience driving change in environments with operational debt or evolving governance structures
  • Ability to manage detail and big-picture alignment simultaneously, often in high-pressure situations

For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): New York, NY
Job ID: Uber-146136
Employment Type: FULL_TIME
Posted: 2025-07-25T00:28:27

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program