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Sales Operations Analyst

AT Uber
Uber

Sales Operations Analyst

Tokyo, Japan

About the Role

We are looking for a Sales Operations Analyst who will be responsible for driving the sales strategy, planning & analysis, while also removing blockers for the Japan sales team to accelerate the growth for our merchants.

Additionally you will be regularly interfacing with Global & Regional teams while managing sales projects related for Japan and driving internal cross-functional planning.

The role faces a wide range of opportunities and challenges, with ambitious goals for the coming years. Unlocking and addressing these will require strategic thinking, operational excellence and organizational agility.

---- What You'll Do ----

  1. Sales Strategy: Deep diving into complex processes and challenges at a country or segment-specific levels, and leverage internal networks where needed.
  2. Project & Stakeholder Management: Lead cross-functional initiatives, employing strong project management, stakeholder management and teamwork skills to successfully execute in a constantly changing and complex environment
  3. Insights and Analysis: Regularly run deep dive analysis to uncover the root causes of issues. Identify the most appropriate solutions and evaluate the potential or actual success of initiatives by combining complex data analysis and modeling (e,g; Country sales reporting, performance analysis)
  4. Sales Governance: Forecasting, Target Setting & Performance Tracking

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---- What You'll Need ----
  1. 3-5 years professional experience in consulting / business intelligence / sales operations or experience related to implementing sales project
  2. Ability to take initiative in a constantly-changing work environment and execute quickly.
  3. Basic understanding of CRM (e,gSalesforce) (objects types, field types, record types, dashboard/report types)
  4. Highly advanced analytics skills- dealing with complex data sets using excel/google sheets (SQL a big plus).
  5. Fluent in English is a must have (+ Business Level Japanese skill is highly preferred)

---- Preferred Qualifications ----
  1. Excellent communication skills (verbal and written) with the ability to translate data into actionable insights and recommendations.
  2. Project ownership and delivery - demonstrated ability to work closely with cross-functional teams, manage stakeholders effectively in an ever-changing, rapid growth environment, and coordinate, plan and prioritize tasks across multiple projects.
  3. Bonus point for experience in building out account management teams, or/and L&D within a transactional sales organization

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Tokyo, Japan
Job ID: Uber-143712
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program