Risk and Compliance Specialist I

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Team

Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber!

About the Role

The position is responsible for investigating customer profiles and categorizing or providing trends and insights on these reports as per Uber standards. This process will include acting as the POC for critical issues within the region. Evaluating customer fraudulent activities to ensure compliance with policies.

The ideal candidate is an organized but creative problem solver passionate about investigation and process improvement. The team member must thrive in an environment that is ambiguous and fast-paced, where the only consistent thing is change. Many of the challenges we face have no textbook solution, so the ability to invent is essential.

Your Impact in Role:

• Investigate customer profiles and find fraudulent trends
• Apply data to conduct root cause analysis and derive relevant insights
• Develop (or have existing) subject matter expertise in the risk, safety & compliance
• Proactively find opportunities to improve workflow and processes

Basic Qualifications

• Proven track record of providing detailed support for fraud issues and being the go-to person for any policy-related concerns
• Strong analytical skills in identifying trends and insights.
• A proven understanding of Google Sheets and Google Slides (G-Suite) is a must, and SQL knowledge is a bonus
• Work in a 24x7 support environment, pro-actively take initiatives/suggest improvements, and work closely with the TL in carrying out investigations
• Be a positive doer and strong Uber culture advocate
• Outstanding verbal and written skills

Preferred Qualifications

• Extensive experience taking care of different risk, safety & compliance teams and having a good understanding of Fraud is a must
• Experience with Google Suite

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Hyderabad, India

Job ID: Uber-146641

Employment Type: FULL_TIME

Posted: 2025-07-31T00:39:49