Program Manager - Talent Acquisition Vendor Management

About the Role

Uber's Global TA Programs team is looking for a Vendor Management Program Manager to strategically manage and enhance our approach to talent acquisition vendor partnerships. You'll ensure consistency, scalability, and strategic alignment across all vendor activities-from RFPs and implementations to billing, performance tracking, and optimization.

You will proactively partner cross-functionally within Uber People (e.g., HRIS), Legal, Procurement, Risk Management, and directly with People Product and Engineering teams to drive successful vendor relationships and implementations.

What You'll Do

• Lead structured RFP processes, including requirement gathering, vendor selection, and bid evaluations.
• Partner cross-functionally (Legal, Procurement, Risk Management) to ensure compliance with procurement and onboarding procedures.
• Collaborate closely with TA leaders and broader TA Ops teams to design and execute vendor implementation strategies.
• Establish and maintain centralized processes for invoicing, budget tracking, and vendor spend oversight.
• Develop and implement scalable frameworks for tracking and evaluating vendor performance, ROI, and alignment with TA's strategic vision.
• Analyze vendor performance data to provide actionable insights, recommend targeted improvements, supplementary products, or vendor changes as needed.
• Hold vendors accountable through regular performance reviews, clearly defined KPIs, and consistent engagement.
• Streamline purchasing workflows, reducing redundancies and optimizing spend efficiency.
• Drive measurable efficiencies and cost savings in vendor spend and management, impacting Cost Per Hire (CPH).
• Manage renewal cycles and termination strategies proactively.

• 5+ years of relevant experience managing vendor relationships, procurement processes, or TA operations.
• Demonstrated ability to manage multiple, cross-functional programs simultaneously with minimal oversight.
• Experience driving scalable processes and optimizing workflows.
• Strong analytical skills with proven ability to translate vendor data into strategic decisions.
• Excellent cross-functional communication and influence capabilities.

• Background in procurement, accounting, or accounts payable.
• Prior vendor-side experience (client success roles).
• Product management experience.
• Familiarity with HR Tech and TA vendors (LinkedIn, CRM systems, ATS platforms, recruitment agencies, etc.).
• Proven track record aligning diverse stakeholder groups around common objectives and performance metrics.
• Strong analytical, written, and verbal communication skills with meticulous attention to detail.
• Passion for improving talent acquisition processes and technologies at Uber.