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Partner Engineer II

AT Uber
Uber

Partner Engineer II

Taipei, Taiwan

About the Role

As a Partner Engineer, you will serve as the technical bridge between Uber and our external partners. Your mission will be to drive technical integrations that enhance user experiences, foster innovation, and enable scalable collaboration. This role combines technical expertise with strategic relationship management and requires a high degree of cross-functional coordination.

What You'll Do

  • Technical Integration:

    Collaborate with strategic partners to integrate Uber's technologies, products, and services into their platforms, ensuring seamless compatibility and performance.
  • Solution Development:

    Design and build custom solutions using APIs, SDKs, and internal tools to meet partner-specific needs.
  • Technical Support:

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Provide expert guidance and troubleshoot issues throughout the integration lifecycle. Continuously improve scaled support systems to optimize partner success.
  • Relationship Management:

    Establish and nurture strong relationships with key technical stakeholders at partner organizations, acting as the primary technical point of contact.
  • Cross-Functional Collaboration:

    Partner with internal engineering, product, operations, and business development teams to deliver integrated solutions aligned with business objectives.
  • Product Feedback:

    Collect and relay partner feedback to influence product direction and improve user experience.
  • Documentation & Training:

    Develop and maintain technical documentation, tutorials, and training materials to empower partners and facilitate knowledge sharing.
  • Technical Expertise:

    Stay current with Uber's evolving tech stack and industry trends, serving as a subject matter expert to both internal and external audiences.
  • Process Improvement:

    Analyze and optimize current workflows. Implement scalable solutions for partner onboarding, support, and engagement.
  • Scaling Operations:

    Create strategies and tools to scale operations and technical support as the partner ecosystem expands.

  • Basic Qualifications

    • Degree in Computer Science or related technical field, or equivalent industry experience
    • 5-10 years in an external-facing technical role
    • Deep understanding of APIs and related technologies
    • Proficient in SQL and/or other data analysis tools
    • Strong communication and interpersonal skills; able to work effectively with both technical and non-technical stakeholders, including executives
    • Proven problem-solving ability and a results-oriented mindset
    • Hands-on programming or development experience
    • Fluent in Chinese and English

    Preferred Qualifications

    • Experience in project or product management
    • Demonstrated ability to manage relationships with senior executive stakeholders
    • Proficiency in Japanese is a plus

    We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

    Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

    *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

    Client-provided location(s): Taipei City, Taiwan
    Job ID: Uber-144355
    Employment Type: Full Time

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Health Reimbursement Account
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • FSA With Employer Contribution
      • Fitness Subsidies
      • On-Site Gym
      • Mental Health Benefits
    • Parental Benefits

      • Fertility Benefits
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • Pet-friendly Office
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Paid Vacation
      • Unlimited Paid Time Off
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K)
      • Company Equity
      • Performance Bonus
    • Professional Development

      • Work Visa Sponsorship
      • Associate or Rotational Training Program
      • Promote From Within
      • Mentor Program
      • Access to Online Courses
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program