About the Role
Uber Eats is seeking a Strategic Operations Manager to lead data-driven user engagement strategies across our Retail verticals. You'll be responsible for identifying high-potential user cohorts, crafting targeted engagement strategies, and optimizing platform levers to drive repeat behavior and long-term retention.
What You Will Do
Build: Create more creative and efficient processes to target users with promotions and impressions in a compelling way to generate awareness and repeated engagement
Analyze: Quantify everything you do. Utilize data-driven decision making to understand business trends and craft your recommendations to senior leadership
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Test and improve: Create a roadmap to methodically increase the impact and efficiency of our promos and communications
Turn strategy into action: Program manage all aspects of user development and maturation, including weekly spend & CRM tactics, and other in-app levers that impact our growth
Collaborate: Work with a number of stakeholders like Legal, Data Science, Marketing, and Product to deliver the tools we need to deliver growth
Basic Qualifications
- 3+ years of operations, data analytics, business/ general management, strategy and planning, management consulting or similar experience
- Comfortable working with large datasets; experience with SQL for complex data pulls and Excel/Google Sheets for analysis, modeling, and performance tracking
- Creative approach that enjoys experimentation and is willing to take bold bets despite risk of failure
Preferred Qualifications
- 1+ years experience in Management consulting, marketplace growth operations, or strategy work in a large business
For Canada-based roles: The base salary range for this role is CAD$89,000 per year - CAD$99,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.