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Operations Coordinator

AT Uber
Uber

Operations Coordinator

Buenos Aires, Argentina

About the Role

We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will coordinate our south cone operations and be a teammate in coming up with initiatives to reduce fraud, drive growth and look for operational efficiencies. This is a key position that can make a big impact on business and change the way people move in our countries. We have a lot of exciting projects going on!

This role calls for a combination of analytics and ability to operationalize processes in a fast paced environment.

What you'll need:

  1. Strategic Ownership: Help develop and implement fraud and risk strategy to achieve business priorities in South Cone
  2. Business Sense: Monitor, understand, and interpret specific operational and financial metrics to improve execution
  3. Problem Solving: Understand risks and opportunities and generate practical recommendations that consider the business context and restrictions of issues
  4. Process Optimization: Implement core analyses and processes, ensuring they run efficiently
  5. Product Improvement: Understand opportunities for improvements or new features to enhance our marketplace, measure their impact, and help to implement them
  6. Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional stakeholders
  7. Work closely with the territory teams of Chile & APU to understand the needs to provide a healthy marketplace for the communities we serve.
  8. Build, operate and manage the right set of global tools and features considering the nature and needs of our region.
  9. Work with Central Ops teams to create a magical user experience through a reliable platform with a robust pricing strategy that ensures competitive prices for riders and attractive earnings for earners.

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What you'll do:
  1. 1 to 2 years of experience in Business, Strategy, Data Analysis, Operations.
  2. SQL advanced is a must, will be evaluated in a technical interview - Data analytics skills are needed
  3. Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from a diverse set of backgrounds and responsibilities
  4. Executional Excellence: Ability to adapt to a constantly changing and ambiguous work environment
  5. Ability to prioritize and work strategically
  6. Customer obsession
  7. Communication: Able to present ideas in a comprehensive manner
  8. Self-starter and collaborator
  9. Planning & Organization: Understand project objectives and build short-term plans and timelines for executing against them

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Buenos Aires, Argentina; Santiago, Santiago Metropolitan Region, Chile
Job ID: Uber-143019
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program