Membership Strategy & Operations Manager

About the Role

This is a unique opportunity to join the LATAM Membership Operations team at the heart of Uber Eats. In this role, you'll lead key initiatives that drive Membership growth across the ACAC sub-region, with a strong focus on efficiency, impact, and innovation.

We're looking for someone who thrives in dynamic environments, enjoys solving complex problems, and brings a strategic, data-informed mindset. If you're eager to take ownership, work cross-functionally, and help shape the future of Membership, we'd love to hear from you.

Whether you're looking to launch your next chapter or grow your career, this role offers high visibility, exposure to senior leadership, and the chance to make a real difference.

• Lead Membership growth initiatives across the ACAC region, from strategy to execution.
• Design and run acquisition and retention campaigns tailored to market needs.
• Identify and diagnose blockers to Membership performance, and create action plans to address them.
• Align sub-regional targets with global strategies, ensuring local relevance and impact.
• Own and track market performance, ensuring accountability and high-quality execution.
• Assess risks and opportunities, adapting plans as needed to deliver strong results.

• Bachelor's degree and a minimum of 3 years of experience in Strategy, Finance, Consulting, Business Intelligence, or a related field. (We also welcome candidates with other backgrounds and a strong analytical foundation.)
• Proficiency in Spanish and English (written and spoken).
• Strong analytical skills with the ability to assess complex market dynamics and performance trends.
• Experience turning data into actionable insights that inform strategy and execution.
• Experience with SQL is a MUST
• Ability to lead cross-functional collaboration and clearly communicate key findings, risks, and updates to leadership.
• Comfortable managing incentive programs to balance cost-efficiency with business growth.
• Proven ability to drive high-impact projects in fast-paced, regulated, or evolving environments.
• Strong ownership mindset with a focus on execution and results.

• Experience with Python, or similar analytical tools.
• Strong project management and prioritization skills.
• Ability to navigate ambiguity, adapt quickly, and solve complex challenges.
• A collaborative communicator with strong stakeholder management skills.
• Understanding of key business drivers, including P&L, competitive dynamics, user behavior, and operational performance.

• A data-first approach to decision-making
• Curiosity and a growth mindset
• Resilience and adaptability in fast-changing environments
• A sense of ownership and accountability for outcomes
• A team-first attitude and the ability to work across diverse perspectives