Content Designer II

About the Role

The Global Scaled Solutions team is building a marketplace for workers providing services such as data annotation for AI/ML, localisation,and data editing to enterprise customers across industries.

We're seeking a Content Designer to help shape the creation of this marketplace with innovative, functional, and delightful experiences. Working with the Global Scale Solutions design team, you'll craft content strategies and UX copy that guide users through the platform with clarity and ease. You'll collaborate closely with cross-functional partners, advocate for user needs, and contribute to the growth of content design at Uber.

In this role, you'll focus on projects that require a balance of strategy, systems thinking, and creativity. You'll help establish the effective messaging and information architecture for features in the marketplace, drive alignment across teams, and ensure that every word reflects Uber's commitment to accessibility, inclusivity, and simplicity.

---- What You Will Do ----

1. Design impactful content for app interfaces, guiding users through their journey with clear, concise, and engaging language
2. Develop scalable frameworks that align with global user needs and business goals.
3. Collaborate across disciplines, partnering with product managers, engineers, researchers, product designers, and product marketing managers to deliver cohesive end-to-end experiences
4. Incorporate insights and data from research, user feedback, and analytics to validate and improve your work
5. Advocate for accessibility principles, ensuring content is inclusive, localized, and aligned with Uber's global standards
6. Contribute to team growth by developing content guidelines, sharing best practices, and helping scale content design at Uber
7. Manage your time and priorities effectively, balancing multiple projects in a fast-paced environment
8. Develop content guidelines and other tools to grow the practice of content design at Uber

1. 3+ years of relevant experience in content design and UX writing
2. A portfolio demonstrating your ability to craft clear, impactful content for digital products
3. Experience collaborating across cross-functional teams to deliver user-centered solutions

1. A degree in English, Communication, Psychology, Design, Marketing, Journalism, or a related field emphasizing storytelling and critical thinking
2. Experience designing for consumer-facing products with an understanding of content design best practices
3. Familiarity with localization, accessibility, and global content standards
4. Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines
5. Strong communication and presentation skills, with the ability to advocate for content decisions
6. Can demonstrate thinking at a high level about product strategy and vision