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What We'll Bring:
The DevOps Engineer is responsible for designing, provisioning, monitoring and maintaining TransUnion's Trusted Call Solutions suite of services. This application portfolio consists of fully-cloud native microservices-based mesh of services. Successful candidate requires experience in systems engineering and cloud automation, be a critical thinker, a scripter with strong coding skills that will be used to automate repeatable tasks. Additionally, the candidate must be highly organized with strong communication skills and a mindset for continuous improvement.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
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What You'll Bring:
You'll join a welcoming product-concentric operations team with a focus on DevOps skills. A carrier-grade production environment under 5 9's SLA, with consistent pursuit of best practices that match the modern usage of DevOps technologies. An environment where every day the work you do will have an impact on millions of people. A PI planning process with regular recurring team Scrum calls. A collaborative and flexible team culture with a mixture of work that covers project work, customer support, on-call incidents, regularly scheduled maintenances, and DevOps automation with industry-standard modern toolchain. A team based out of multiple countries spanning both sides of the globe. A company-wide focus on "tech transformation" and modernization of all aspects of our environment.
An opportunity in a large environment that both challenges and empowers each team member to envision, engineer, and implement solutions to challenging problems.
A career-growth opportunity with flexible time off, workplace location flexibility and tuition reimbursement that values the pursuit of self-driven excellence, acting with integrity, being innovative, active participation, and taking pride in the work being done.
Job Duties:
- Responsible for the design, creation, configuration and delivery of cloud infrastructure environments using automation best practices and a proactive strategy.
- Responsible for automating the infrastructure build in cloud environments.
- Responsible for providing technology assessments in support of automation and migration to cloud.
- Responsible for automation of operational processes.
- Responsible for developing and driving improvements, maintaining/monitoring production and non-production systems, ensuring platforms perform at maximum efficiency and security.
- Automate the full SDLC lifecycle process for application and infrastructure as code workloads
- Automate business continuity/disaster recovery
- Participate in rotational 24x7 on call
- Perform root cause analysis for service performance incidents
Qualifications/Education:
- 5-7 years of SRE/DevOps production operation in large scale, Internet facing infrastructure
- 1-2 years' Experience in building Applications in HELM and deploying Applications in Kubernetes (e.g. EKS, GKE )
- Expertise in continuous integration(Jenkins), continuous deployment(ArgoCD), application performance monitoring, and alerting systems
- Experience in multiple scripting languages (e.g. Python, Bash)
- AWS/GCP Certification or Solution Architecture Certification are a plus.
- Direct experience building cloud-based infrastructure solutions in AWS or GCP with a strong governance model knowledge.
- Strong proficiency in common Linux-environment skills/technologies (CentOS/RedHat, BASH, Git).
- Experience with Jenkins files, Groovy, GoLang
- Strong cloud automation experience with tools such as Terraform, Docker, Ansible etc.
- Expertise with cloud monitoring and management systems
- Expertise in DevOps tools Jenkins, Git, Jira
- Expertise in management tools Prometheus, ELK, CloudWatch, StackDriver
- Experience in working in/with Agile processes (Scaled Agile Framework/SAFe preferred) and tools (preferably Jira)
- Experience in working in/with ITSM processes (incident management, problem management, change management, configuration management) and tools (preferably Jira JSM)
- Strong problem solving and analytical skills
- Strong understanding and experience operating in an agile development environment.
- Ability to multitask, work well under pressure and prioritize work against competing deadlines and changing business priorities
- Honesty, integrity, equality, passion for technology, strong communication skills, self-driven nature, and determination to find success.
- Willingness to participate in an alternating team-based on-call rotation.
- A strong desire to "Automate all the things".
- Bachelors degree in a relevant field or equivalent work experience.
Sr Engineer, Development Ops