Delivery Operations Consultant-Remote

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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team-- you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• 2+ years of relevant experience in marketing services, fraud, analytics, and/or project management support roles.
• Experience communicating directly with customers.
• Ability to manipulate and analyze large datasets.
• Highest level of formal schooling for your specific region.
• Excellent Spanish verbal, written and interpersonal communication skills, with a good command of English.
• Ability to work remotely, independently, and have a strong sense of duty.
• Demonstrate attention to detail in all work completed.
• Proactively works to improve knowledge and adherence to company processes and procedures.
• Displays effective time management skills.
• Data technology Skills: Familiarity with XML, JSONMS SQL, SQL Workbench (MySQL), Microsoft Excel, and text editors.
• Working knowledge of web services and query/response API's.
• Experience with Elastic Ssearch, OpenSearch, or similar Tools (Kibana, Grafana, or Equivalent
• This is a remote position for candidates in Costa Rica, which may require occasional in-person attendance at work-related events at the discretion of management.

• Bachelor's degree and/or Relevant Certifications
• Data Technologies: HadoopGoogle Big Query, Postman, MS SQL, SQL Workbench (MySQL)XML, JSON, Data Visualization tools for analysis/troubleshooting including Tableau, Kibana, and
• DOMO.
• Basic programming knowledge desirable including PowerShell, JavaScript, and C#.
• Data analysis and visualization experience
• Fundamental knowledge of SSL/TLS, SSH, PGP encryption
• Experience with support ticketing systems: Jira, Rally, Similar
• Strong organizational, operational and analytical skills combined with excellent verbal and written communication skills.

• Provide technical, troubleshooting and deployment support to Transunion's vast portfolio of business customers.
• Develop product expertise in order to successfully support a client's use of relevant Transunion products.
• Drive innovation by solving customer's unique challenges, streamlining technical process and advancing Transunion Tier2
• Capabilities.
• Gain experience in a fast-paced data driven B2B environment.