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User Product Operation Manager - USDS

AT TikTok
TikTok

User Product Operation Manager - USDS

San Jose, CA

Responsibilities

The User Growth team focuses on driving new user acquisition through various features, marketing channels and strategies. The USDS UG team focuses on growth objectives within the US market and fills product and data responsibilities while maintaining a focus on data security.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities: - Identify, develop, and manage strategic GTM partnerships that unlock new opportunities for product growth and user acquisitions.

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- Leverage business development experience to source, evaluate, and negotiate collaborations that enhance the reach and impact of incentive products.
- Track and analyze campaign performance data to derive localized insights and inform product and marketing strategies.
- Lead the collection and resolution of user feedback related to incentive campaigns, ensuring swift issue resolution and continuous UX improvement.
- Work cross-functionally with product managers, data teams, regional stakeholders, and other XFN partners to drive alignment and deliver against ambitious growth targets.
- Demonstrate strong communication and stakeholder management skills, with the ability to influence, align, and inspire cross-regional teams and partners.

Qualifications

Minimum Qualifications:
- 3+ years of experience in business development, growth operations, or GTM strategy, preferably in the tech or consumer internet industry
- Proven track record of driving successful partnerships and launching impactful user acquisition initiatives
- Strong analytical skills with the ability to interpret data, generate insights, and influence strategy
- Experience working with cross-functional teams across product, marketing, and data functions in a fast-paced environment
- Excellent communication, negotiation, and stakeholder management skills
- Growth mindset with the ability to adapt quickly, take initiative, and thrive in ambiguity

Preferred Qualifications:
- Deep understanding of consumer apps and user acquisition
- Familiar with user growth metrics and levers for consumer apps

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $88000 - $202667 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7527415821725239560
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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