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TikTok

TikTok Shop - User Strategy (Singapore)

Singapore

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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Join us.

The Integrated Marketing and Communications (IMC) team are the driving force behind the marketing and platform campaign endeavors of Bytedance's Global E-commerce division, lovingly referred to as TikTokShop E-Commerce Business. Our mission? To transform the online shopping experience, one captivating campaign at a time.

In this role, you will be responsible for the formulation of the overall user operation strategy and effectively enhance the life cycle value of TikTok Shop users.

Responsibilities:
- Responsible for the formulation of the overall user operation strategy, responsible for the growth and conversion of users, and effectively enhance the life cycle value of users
- Incorporating integrated marketing techniques, along with strategic alignment of products and field strategies, drive the successful execution of large-scale promotional campaigns, aligning user programs with product and field strategies to achieve desired outcomes and objectives
- Based on user stratification, develop different segmented operation strategies for different target groups, build effective user operation methods, and promote user transition
- Integrate market analysis and industry trends, conduct thorough user research and opportunity exploration, formulate strategic plans, and propel the expansion of our target user base

Qualifications

- Bachelor degree or above, more than 5 years of work experience in e-commerce, user operation experience is preferred
- Good data sensitivity, clear logic, methodology, able to independently output quality user strategy solutions
- Strong learning ability, self-motivation, and stress resistance
- Strong communication and coordination skills
- Good at summarizing complex phenomena, making it easier for the massess to understand

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7293330826594224434
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.