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TikTok Shop - Special Projects Intern, User Product & Experience (Malaysia)

AT TikTok
TikTok

TikTok Shop - Special Projects Intern, User Product & Experience (Malaysia)

Kuala Lumpur, Malaysia

Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period

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The User Product & Experience team's main focus is creating and implementing strategies that enhance the overall customer journey.

We focus on strategic planning & initiatives that address customer pain points, improve satisfaction, & driving continuous improvements that aligns with the company's goals and values.

Responsibilities
- Organize and support coordination of cross-departmental resources to define and support business growth activities.
- Collaborate with our teams in Southeast Asia to conduct external analysis on market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations.
- Support evaluation of proposals & initiatives of project owners, and category managers to ensure necessary budget, returns requirements, and business rationales are met
- Support on project planning, reporting, and promotion. This includes but is not limited to promoting projects, monitoring project progress, managing targets and budgets, controlling budget progress, and reviewing project results. Projects are subject to business requirements.
- Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.

Qualifications

Minimum Qualifications
- Strong analytical skills, with attention to detail, affinity with numbers, logical and problem solving skills and data-driven thinking with the capability of distilling information for insights & actions, expert on Excel.
- BS/MS degree in business and/or marketing related fields

Preferred Qualifications
- Having project management and stakeholder management skills, with experience in driving complex, cross-functional collaborations is strongly preferred.
- Eager to learn and always up to take on new challenges. Experience in fast-changing working environments is strongly preferred.
- Open to flexible working arrangement outside of regular working hours per business requirements, and open to business travels.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job ID: TikTok-7511180505158355208
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.