Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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Commerce partnerships are a critical means of scaling interactions between TikTok users and merchants across the globe. The TikTok Commerce Product Marketing Manager works closely with Product Managers, Research & Development, business operations and various other counterparts to ensure the successful adoption of TikTok Commerce platform by end-users, merchants and creators.
Responsibilities:
- Plan, orchestrate and execute go-to-market activities, including: develop product messaging, build training assets, design promotions and create content. Candidates should have experience in target audience activation by segment and building operational support plans.
- Design assets and collateral to drive product and feature adoption.
- Conduct quantitative and qualitative market studies to gather deep insights into purchasing and content-consumption behavior of end-users, business practices and preferences of merchants, creators, agencies, service providers and other roles in social content-based E-commerce. Knowledge of SQL and data analysis to facilitate research required.
- Build mechanisms for managing input and feedback from various types of users and data sources; end-users, merchants, creators and employees.
- Partner with Product Managers to define product requirements and roadmaps based on market and user studies.
- Participate in the product development lifecycle, review various artifacts to ensure quality of end products.
- Participate in user acceptance testing to ensure quality and optimal user experience prior to launch.
- Combine ROI analysis, dependency analysis and other techniques to prioritize the product requirements.
- Monitor key performance indicators and other product metrics, conducts gap analysis, devises and implements improvement plans.
Qualifications
- Bachelor's degree required. Master degree in related fields preferred.
- 2-5 years working experience in the internet industry. E-commerce marketplace or SAAS experience is preferred.
- Great communicator, team-worker, and a bias for action. Comfortable navigating global organization structures & aligning objectives with cross-functional teams.
- Analytical, data sensitive & goal-driven. Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Has produced impactful product collateral and GTM campaigns.
- Thrives in a work environment with diverse cultures.
- Loves content & enjoys shopping.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $121600 - $232644 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.