Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.
As part of the TikTok Shop UK Creator Operations team, the Creator team is responsible for identifying, onboarding and developing our agency, affiliate, mass, mid-tier and VIP creators, who produce consistent e-commerce content. The team will provide them with development strategies, educational support and other resources to gain success on TikTok Shop.
Responsibilities
- Build and maintain relationships with TikTok Shop Creators and Agency Partners
- Identify future creators (revenue-driving or awareness-building) and onboard to TikTok Shop through bespoke pitching
- Assist creators in developing their e-commerce content strategy and audience growth plans through; goal-setting, campaign and brand opportunities and key content/merchandise directions
- Monitor and analyse the performance metrics of creator campaigns and shoppable content, adjusting strategies as needed to optimise creator content and imp[rove sales performance
- Work closely with cross-functional teams (e.g. Category, Product, Legal, Governance) to optimise processes, remove any friction to creator experiences and further support GMV growth
- Provide support and troubleshooting for technical issues that creators may encounter
Qualifications
Minimum Qualifications:
- Bachelor's degree or above
- 5+ years of working experience
- Professional experience in creator management, affiliate marketing or influencer/talent management
- Strong analytical skills, with the ability to interpret performance data to drive creator growth plans
- Excellent interpersonal, communication and negotiation skills; ability to build and maintain relationships with creators and cross-functional teams
- A good team player, fast learner and open to challenges in a fast-paced working environment
Preferred Qualifications:
- Familiar with TikTok and mainstream affiliate programs, e-commerce platforms; experience in content-based e-commerce is highly preferred
- Knowledge and experience in live shopping may be beneficial
- Attention to detail, affinity with numbers, strong in problem-solving
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.