TikTok Shop - Senior Account Management, Lifestyle (Thailand)
Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
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In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.
Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationships with merchants, negotiate and secure the best deals based on campaign or seasonality
- Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
Qualifications
Minimum Qualifications:
- Bachelor's Degree or above
- 2-5 years experience in ecommerce; direct experience in relevant categories preferred
- Fluent in English and Thai
- Excellent interpersonal and negotiation skills
Preferred Qualifications:
- Attention to detail, affinity with numbers, logical and problem solving skill
- Strong connections with brands and big sellers are preferred
- A good team player, fast learner and open to changes
- Proficient in Excel and ppt
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.