Responsibilities
About the team:
The EU MAI (Merchant Acquisition and Incubation) team operates within the SMB pillar of TikTok E-commerce, spearheading the acquisition and onboarding journey for new sellers.
The team is responsible for EU TikTok Shop merchants and merchandise growth, aiming to onboard, incubate, educate merchants from scratch and drive their business success.
Responsibilities
- Launch and manage diverse growth initiatives for seller incubation.
- Monitor growth metrics, identify trends and performance gaps.
- Identify improvement opportunities through data analysis and develop suitable scalable solutions.
- Coordinate with cross functional teams such as Creator, Affiliate, Product, Campaign and other teams.
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- Launch and manage projects to improve sellers' content quality.
- Launch and manage projects to improve seller's collaboration with creators.
Qualifications
Minimum Qualifications:
- Currently enrolled in Bachelor's degree or above.
- Available to start full-time immediately and at least 3 days during term time for a duration of 3-6 months.
- Graduating 2026
- Strong communication and organisational skills; ability to work in a fast-paced, dynamic environment.
- Basic data analysis skills; familiarity with SQL or data tools is a plus.
Preferred Qualifications:
- Knowledge of the EU eCommerce landscape and market trends.
- Experience in organizing online events or webinars.
- Proficiency in Italian (written and spoken) is preferred for smoother collaboration with internal and external stakeholders. Other EU languages such as Spanish, French, or German are a plus.
- Previous exposure to community building or seller support initiatives.
- Interest in digital commerce, social selling, and content-driven retail.
- Quick learner with strong adaptability, agility, and attention to detail.