TikTok Shop - Policy & Education Intern - 2025 Start

Responsibilities

About the Team
E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. We are looking for talented individuals to join us for an internship in from July 2025 - Oct 2025.

- Create user friendly external facing articles and documents from internal documents.
- Conduct training via physical training and online training. Create and maintain training material.
- Translate content into different market's language and support business needs such as product education, training resources, internal communication, digital content, video subtitles.
- Update & align content with stakeholders and keep internal staff up to date with latest updates.
- Preparing reports summarising results of translation projects.
- Keep track and maintain the quality, consistency, and accuracy of the localised content in various formats and channels.
- Build design templates and localize them for multiple markets while ensuring visual consistency.

Qualifications

Minimum Qualifications
- Background in language, linguistics, Business or other related fields.
- Good communication & presentation skill.
- Proficiency with Microsoft Office (Power Point, Excel), and other similar tools.

Preferred Qualifications
- Co-operative & Friendly personality.
- Ability to multitask and manage multiple projects at once.
- Understanding online marketing or online platform is plus.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com