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TikTok

TikTok Shop - Global Key Accounts, Regional Account Lead (Singapore)

Singapore

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We are looking for regional brand partnership managers to join our newly formed Global E-Commerce Key Accounts and Partners Team. The team will play a critical role in establishing and leading strategic e-Commerce partnerships between TikTok and regional decision-makers at the world's top-tier brands.

Key Responsibilities:
- KA services and expansion: Recruit and nurture long-term relationships with regional decision-makers at top-listed global brands; build and shape the vision, brand mapping, global strategy, approach, coordination, solutions planning, and success metrics;
- Planning & Execution: Produce KA-based, GMV-oriented solutions to support regional HQ teams at KAs and support our APAC local market teams; participate in the process design and execution; support the implementation to ensure the completion of the objectives; summarize the conclusions and know-hows into tangible documents, PowerPoint, and mind maps;
- Analyzing business settings & objectives: Responsible for regional HQ teams's seller experience, identifying areas of improvement in products and services based on data and user feedback; driving the optimization of products and services by building apt mechanisms and standard processes; Familiar with approaches and policies in e-commerce; provide robust support for business owners to dissect business objectives, sort out priorities, and monitor project progress; analyze the output and efficiency of projects through in-depth analyses and able to produce results;
- Build communication mechanisms: Sustain close communication and alignment with regional decision-makers at KAs, local operations teams, counterparts to maximize client strategies, engender trust and ensure smooth landing of collaborative projects. Regularly consult with local Account Managers to enhance brand performance and engagement.

Qualifications

- Bachelor's Degree and above; 6 years+ work experience; Proven experience working in global brands, agencies, and/or eCommerce platform's key accounts solutions. Proven experience working in a top FMCG consulting firm is a plus
- Strong capabilities in relationship building;
- Able to produce effective presentations and influence clients;
- Have a solid understanding of social/livestream e-commerce and content marketing;
- International work experience is a plus; willingness to travel abroad for business.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7204673995260627257
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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