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TikTok

TikTok Shop - FMCG Account Manager Lead, Key Accounts

London, United Kingdom

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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Join us.

The FMCG Key Accounts team manages businesses within Food & Beverages, Health & Wellness, Home Care & Cleaning, Pets and Flowers.

The team is responsible for identifying, onboarding and growing new merchants as well as creating long term strategies to develop existing businesses on TikTok Shop. The team manages over 60 merchants and thousands of products which customers are able to buy on TikTok Shop. Merchants sell by posting their own content, or by working with creators to post content on their behalf.

The FMCG team is set to grow throughout 2024 in order to continue to deliver sales for our merchants and ensure customers continue to have access to market leading brands in the UK.

Responsibilities:
- Build and maintain strong relationships with Key Account Merchants across FMCG vertical
- Manage a team of Account Managers and Business Development Managers
- Extensive experience of working with FMCG brands or retailers and with team management
- Build the strategy for Key Account onboarding, incubation and growth

Qualifications

Requirements:
- Bachelor's degree ideally in a finance, business or marketing related topic or similar from a reputable University.
- Very Strong understanding of the FMCG industry landscape and able to identify industry growth opportunities.
- Strong data analytics skills
- Solution-led and problem-solving nature
- UK market experience required

Preferred requirements:
- Experience of running a growing team
- Strong relationships with senior decision makers at FMCG businesses
- Results focus with a strong eye for opportunities in the market place

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): London, UK
Job ID: TikTok-7351347814506842406
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.