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TikTok Shop - FMCG Account Manager (Chinese Speaker), Munich

3 days ago Munich, Germany

Responsibilities

The FMCG team manages businesses within the FMCG category. The team is responsible for identifying, acquiring and growing emerging merchants as well as creating long-term strategies to develop existing businesses on TikTok Shop. This role is based in our Munich office.

Responsibilities include:
- Map the FMCG category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners
- Build the FMCG category and a clear roadmap to manage long-tail partners
- Plan, execute and maintain category performance
- Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform
- Work cross functionally with internal teams and external service vendors to help partners with content on platform
- Own internal projects to contribute to the FMCG ecosystem as a whole (including campaigns, product launches, B2B marketing)
- Come up with initiatives to continuously improve competitiveness advantage

Qualifications

Minimum Qualifications:
- 1+ years of experience
- Strong network of Germany FMCG partners and strong knowledge of the Germany FMCG industry landscape, consumer demands, digital evolution and mobile transformation.

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- Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills.
- Customer service orientation and experience working in a client-facing capacity.
- Strong sense of social content (livestream and short-video is a preference).
- Fluent in Chinese to be able to work with Chinese merchant. Fluent in English and German to be able to work with internal stakeholders.

Preferred Qualifications:
- Eager to win, growth driven, business mindset, result driven
- Collaborative and open to changes and challenges and learn
- A fast learner with a good sense of judgment and original thinking
- Ability to thrive in ambiguity and adapt to change quickly

Client-provided location(s): Munich, Germany
Job ID: TikTok-7543673208639326471
Employment Type: OTHER
Posted: 2025-09-05T20:25:53

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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