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TikTok

TikTok Shop - EMEA Strategy Analyst, Governance and Experience

London, United Kingdom

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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About the team
This role sits within the EMEA E-Commerce Governance and Experience team. This team is responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user experience and work on policies, rules, products and systems to ensure quality.

Responsibilities
- Partner closely with key stakeholders to consult on key performance measurement questions and optimize overall adoption of metrics and insights to drive measurable and attributable growth.
- Develop comprehensive governance and experience metrics and quantitative measurement structure based on stage of business and strategic deliverables.
- Work with the Program and Strategy teams to size the potential impact of "problems-to-solve" for our business.
- Implement standardized product reports and self service tools and training to serve ad hoc queries and data related projects.
- Design and implement reporting dashboards and the associated data pipeline to deliver insights and improve the workflows of internal teams.

Qualifications

- 3+ years of experience in data science, algorithmic engineering, or machine learning.
- Bachelor's degree or Master's degree in Science, Operations Research, Data or Analytics related fields (or relevant experience).
- Proficiency in SQL (Required) and familiarity with at least one other language Python, SAS, R (Preferred).
- Demonstrated leadership and self-direction. Willingness to both teach others and learn new techniques.
- Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences.
- Ability to impact business decisions and suggest improvement through analytical insight.
- Cross cultural communication and collaboration skills working cross functionally in a global working environment.
- Comfort working in a fast paced, ambiguous and high growth environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): London, UK
Job ID: TikTok-7293036436440680714
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.