Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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About the team:
Governance and Experience(GNE) Data Science team works closely with the GNE ops teams in each region, is aiming to support the GNE ops team to make TikTok shop a safe and trustworthy platform for customers, sellers and influencers. What you can get here is totally different from a pure shelf-based ecommerce business model. Join us, and let's change the way people shop online!
Responsibilities:
1.Set up the metrics to measure governance and experience(GNE) operation activities, including management of risk, fraud and abuse, as well as experiences from sellers, customers and influencers;
2. Responsible for justifying GNE business value in a scientific way, work closely with the business teams to figure out the goals in both short term and long term;
3. Monitoring the key metric changes, and deep dive for the reason behind. Highlight the key insights to business partners with timely response;
4. Make business impact with data and proactively generate insights and solutions for business partners to make the business achieve the goal;
Qualifications
1. Bachelor's degree or above, major in mathematics, statistics, computer is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation;
2. Proficient in SQL and Tableau, and familiar with Python or R for data analysis is a plus;
3. At least 1 year of working experience in data analysis, experience in e-commerce/tech company is highly preferred;
4. Able to complete reports and communicate with global staff and senior leadership independently;
5. Ablitly to quickly pick up the business domain, be a fast learner and be curious;
6. Can keep up with the fast growing business pace, be brave for pressure and be flexible for changes.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.