TikTok Shop - Business Analyst (Malaysia)
Responsibilities
About the team
The Commercial Sustainability team's main focus is on ensuring long-term commercial viability and ecosystem health. They focus on strategic planning to maintain a healthy marketplace or monetization ecosystem, often work on policy design, guardrails, and incentives that drive sustainable growth for creators, sellers, or partners, balances short-term revenue goals with long-term ecosystem health
Responsibilities
- Be part of the Malaysia TikTok Shop Commercial Sustainability team, driving high importance outcomes through target setting & tracking, resource planning, and project management
- Responsible for tracking, monitoring and diagnosis of current issues and proactively alerting the right stakeholders while problem solving
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- Responsible for the analytics and business planning for your assigned business initiatives, including market opportunity assessment, target setting and dissection, business progress tracking, business actions review, and hosting key meeting cadence
- Working closely with relevant stakeholders and cross functional teams on strategic direction discussion, target alignment, business action planning, and driving the delivery of business results
Qualifications
Minimum Qualifications:
- Bachelor's Degree or equivalent practical experience. Minimum 4 years of working experience in consulting/quantitatively analytical roles. A background in the e-commerce industry is highly preferred
- Proficient in research, data analytics, and financial analysis. Able to conduct root cause analysis with both qualitative and quantitative findings. Mastery Excel-based analysis and data tools is a must
- Great project management and proactive mindset. Past experience in ability to work and influence cross-functionally is preferred. You will need to partner with multiple internal stakeholders in realizing the desired outcome
Preferred Qualifications:
- Good communication skills with the ability to communicate in languages other than English would be an added advantage
- Curious and eager to take on challenges. Willing to dive deep into complex topics and maintain long-term focus. Able to perform well under pressure and thrive in fast-paced, dynamic environments
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.