TikTok Shop - Account Manager, Health (E-Commerce)

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

The role aims to drive and lead and grow the TikTok Shop Category team.

In this role, you will be responsible in acquiring, incubating and managing sellers from Health category.

Responsibilities:
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools
- Able to deliver category or sub-category growth plan with solid action plan

Qualifications

Minimum Qualifications:
- Bachelor's Degree or equivalent practical experience
- 3-5 years experience in ecommerce
- Attention to detail, affinity with numbers, logical and problem solving skills
- Good analysis skills and able to set up an action plan based on data and experience

Preferred Qualifications:
- Direct experience in Health Category
- Strong connections with brands and big sellers are preferred
- Proficient in Excel and Power Point