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TikTok

TikTok LIVE User Growth Operations Manager, Traffic & Ecosystem

Singapore

Responsibilities

About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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About the Team
The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.

Our LIVE Traffic & Ecosystem team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Responsibilities:
1. Develop and execute operational strategies for enhancing live streaming user growth, with a particular focus on scaling viewer numbers and increasing engagement through operational excellence.
2. Lead the diversification of live streaming content and audiences from an operational perspective, including tailored growth operations for key countries and regions.
3. Utilize in-depth research and analysis to gain insights into user behavior and needs, applying these insights to develop segmented operational growth strategies.
4. Implement efficient user management systems, creating targeted operational tactics for different user segments to boost loyalty and growth.
5. Coordinate with cross-functional teams to ensure seamless execution of growth operations, aligning resources and efforts for maximum impact.

Qualifications

1. Bachelor's degree or higher, preferably in Business Administration, Operations Management, or a related field.
2. Minimum of 3 years of experience in operations management, with a focus on scaling and optimizing user growth operations.
3. Strong analytical skills and ability to interpret data to inform operational decisions.
4. Proven track record of effective project management and stress management, with a flair for facilitating cross-departmental collaboration.
5. Fluent in English with excellent communication skills, comfortable in an English-speaking work environment.
6. Demonstrated interest in content and live streaming platforms; avid users are preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7311220550180391195
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.