Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
We are looking for passionate and talented people to join the TikTok LIVE Operations team and support in our mission to inspire creativity and bring joy.
Team Introduction
The LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.
We are looking for passionate and talented people to join the LIVE Operations team and support in our mission to inspire creativity and bring joy.
Responsibilities:
- Establish analytical framework for the TikTok Live streaming team: root cause analysis, core metrics monitoring, and automated dashboards to surface key data insights to stakeholders and inform operational strategies.
- Fully understand all the operation strategies, build sufficient indicators to measure the efficiency of current operational strategies.
- Work very closely to TikTok Live frontline operational team, highly involved in the leadership discussion routinely. Supporting key decision makings of regional operational team and strategy team with sufficient analysis.
- Follow up the data insight and lead the special project, working with cross functional team including: operational team, product team and strategy team to come up with sufficient operational leverages help business continuously growing.
- Evaluate, forecast and quantify the impact of external and internal factors on creators, agencies, operation and the TikTok ecosystem. Think from high level to look for potential growth points and risk points for the business.
- Dive deep into the data to understand how creator, viewer behaviours change with the evolution of our operational strategies. Understand top performers and use data to explore and analyse actionable operational strategies.
Qualifications
Minimum Qualifications (MQ's):
- Bachelor degree or above, major in mathematics, statistics, computer science is preferred; or major in science or engineering or engaged in data statistics, analysis, modelling related working areas after graduation.
- 5 years of domain experience in a supply-demand relationship internet business, or in a high-velocity, high-growth product or team.
- Data analysis ability, familiar with Hive SQL, Python, R. Familiarity of machine learning Knowledge will be a plus.
- Familiar with statistics and dashboard, preferred to have experience in user growth, metrics creation, A/B testing, and data modelling.
Preferred Qualifications (PQ's):
- An impact-oriented, customer-centric approach to data analysis; Exceptional analysis, communication, and strategy report writing skills.
- Has a "can-do" attitude with a strong sense of ownership to execute end-to-end projects. Self-driven and able to manage and balance ongoing requests with proper prioritization.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.