TikTok LIVE - Creator Operations Manager
Responsibilities
We are looking for passionate and talented people to join the LIVE Operations team and support in our mission to inspire creativity and bring joy.
The LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.
Responsibilities
1. Sourcing of new Live Creators to onboard onto the platform
a. In App - via data analysis of trending, value generating Live Creators.
b. Bringing in Live Creators outside of the Livestreaming ecosystem to succeed in LIVE
c. Good mix of expert Live Creators from rival apps & high value creators across other verticals
2. Development of Live Creator growth plans
a. Cultivate strong relationships with Live Creators
- Strong understanding and capability of LIVE streaming market - in relation to KOL Agencys & MCNs.
b. Key tasks for Live Creators to complete
c. Support via resource allocation (visibility, traffic, marketing)
d. Direct guidance, consultations and advice to facilitate growth depending on the lifecycle of the Live Creators
e. Showcase incremental growth of key metrics including revenue & watch UV.
f. Achieve Live Creator probation pass rate basis key metrics to be achieved within the first 2 months
3. Education
a. Create workshops to show Live Creators how to improve
b. Internal rules and regulations per vertical
4. Activity in the Ecosystem
a. Custom campaign creation
b. Active participation in existing campaigns
c. Active PK participation
d. Build strong showcase of Live Creators to expand the perception and marketing of LIVE
e. Minimum core KPI for GLR, Duration
f. Income Target achievement via content based solo LIVE
5. Policy support
a. Support Creators in ban/unban issues
b. Account support
Qualifications
Minimum Qualifications
1. Bachelor's degree or above. 1-4 years' experience in content, marketing or partnerships roles in tech & media industry.
2. Candidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.
3. Strong analytical skills and data-driven.
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4. Good communications and interpersonal skills, able to work in an international and diverse environment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.