Responsibilities
TikTok is the leading destination for short-form mobile video with millions of loyal users globally. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, Tokyo and Sydney.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.
We are looking for passionate and talented people to join the LIVE Operations team and support in our mission to inspire creativity and bring joy.
Responsibilities:
- Build and maintain long-term relationships with Live creators and management.
- Be responsible for creators education & training. Provide systematic education and training for creators to help them become familiar with and understand TikTok platform, live functions and platform policies.
- Develop development paths and content strategies for creators, monitor creator live performance, and help creators improve data and content quality.
- Daily creator operations, providing help, support and communication to creators, encouraging creators to go live broadcasting; and weekly/monthly dimension creator performance analysis
- Implement feedback mechanisms to gather insights from creators on the platform's user experience, facilitating ongoing improvements and feature optimization.
- Initiate and oversee collaborations between creators, fostering a rich network for cross-promotion and community development within the live streaming ecosystem.
- Establish incentive programs and recognition systems that reward creators for achieving specific milestones, enhancing motivation and retention..
- Cooperate with the XFN teams to brainstorm and design creator activities and coordinate platform resources to achieve business goals.
- Based on the MENA region and the live industry itself, to provide strategic thinking and methodological suggestions for TikTok MENA live creator operations.
Qualifications
- Bachelor's degree or above.
- A minimum of 5 years experience in Partnership, Content, Marketing, or Education and training industry roles within the internet.
- Team management experience.
- Preferred Industries: social network, mobile entertainment, technology, and media & entertainment, education & training.
- Candidates who have worked with, or have connections with, creators, agencies, media companies, OTT, celebrities and livestreaming applications are preferred.
- Proven ability to adapt well to a startup environment.
- Excellent business acumen in emerging technology. Strong analytical skills with data-driven decision making capabilities.
- Excellent written, verbal, and professional communication skills.
- Self-starter and able to manage multiple sensitive and high profile initiatives simultaneously.
Preferred Qualifications:
- Deep passion for TikTok, mobile entertainment, social media, and popular culture.
- Experience in livestreaming industry and understanding of latest livestreaming trends.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.