Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.
Responsibilities:
- Develop a mass onboarding strategy by identifying large numbers of potential partners, especially for small and medium-sized businesses
Want more jobs like this?
Get jobs in Tokyo, Japan delivered to your inbox every week.
- Outreach to potential partners and convert them by properly addressing the benefits and removing onboard blockers
- Structured thinking and drove the XFN team to optimize partners' onboarding funnel
- Develop strategies and programs to grow and scale the SMB partner's community
- Responsible for partners' growth metrics and systematic educational processes; provided customized guidance and courses for partners at different stages; and designed a series of reach and motivation strategies to improve the partners' learning rate
- Study successful cases of top partners, and summarize effective operation methodology to improve team operation efficiency
Qualifications
Minimum Qualifications:
- Experience in social media community operation or social account management.
- A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity and adjust quickly to change.
- Excellent communication, presentation, and analytical skills.
- Passion for business and high attention to detail.
- Fluent in Japanese and English; Cross-cultural communication and collaboration skills working cross-functionally in a global working environment.
Preferred Qualifications:
- Strong knowledge of the Japanese SMB industry landscape, digital evolution, and mobile transformation.
- 3 to 5 years of experience in account management operation-related role in the commerce industry.