Strategy and Operations Manager, Creative Product, EUI
Responsibilities
The Global Creative Planning (GCP) team is part of the TikTok Global Monetization Product & Technology organization. We are dedicated to elevating creative and content strategies globally and driving advertiser success through innovation. Our mission is to make our products a growth engine for TikTok's ad business by bridging global frameworks with localized execution and actionable insights, including vertical playbook development, localized strategy execution and enablement, regional business insights & planning. We focus on scaling our cutting edge solutions (TikTok Market Scope, TikTok One, etc), enabling data-driven decisions, and shaping the global narrative for TikTok's creative monetization strategy.
We are looking for a Strategy Operations Manager to join the Global Creative Strategy and Operations team at our London office to support the Creative Operations team. The ideal candidate will have a robust analytical background supported by an equivalent degree, experience in data-driven roles within strategy or operations.
As a Creative Operations & Strategy Manager, you will play a crucial role in driving the success of TikTok's advertising initiatives.
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Responsibilities:
Operational Excellence & Business Planning
- Shape go-to-market strategies by collaborating with Operations members using a data-driven approach, to identify priorities or gaps and recommend actionable plans for Operations to execute on.
- Drive strategic planning with operational rigor, including operational reviews and tracking performance against regional goals.
- Lead critical regional projects, ensuring alignment with cross-functional teams and buy-in from Operations stakeholders.
- Enhance process flows for creative operations, focusing on efficiency and effectiveness.
- Support revenue management, budget and resource planning for regional Creative Marketing Operations.
Data Analysis and Reporting
- Own the regional data analytics framework, from data hygiene, data FAQs, data set improvement, metrics alignment and dashboard creation while effectively leveraging workflow with DE teams.
- Design and govern attainment reporting cadences, enabling effective comprehension and accountability amongst Ops members.
- Conduct deep-dive analyses on priority advertisers, pods, or industries to support the Operations team and unlock further revenue.
- Guide the team in quantifying creative KPIs and identifying specific areas of improvement, providing data-driven insights to inform strategic decisions.
- Communicate analytical insights effectively to both technical and non-technical stakeholders.
Cross-functional Collaboration
- Collaborate closely with Creative Product Marketing & Operation team members and management to drive the team's overall success.
- Coordinate with other internal teams, including strategy and product teams, to bring industry-specific creative playbooks to advertisers and sales teams.
Qualifications
Minimum Qualifications:
- Master's degree in Analytical field or equivalent undergraduate experience
- 3+ years of experience in strategy & operations, strategy consulting or data analytics roles
- Proficiency in SQL and data analysis tools with the ability to derive insights from data and use them to inform decision-making
Preferred Qualifications:
- Strong project management skills with the ability to manage multiple projects simultaneously in a fast-paced environment
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.