Senior Product Manager, Account Integrity, Trust & Safety

Responsibilities

About the Team
As a Product Manager on the Account Integrity team, you will play a key role in enhancing our account review systems to prevent bad actors from exploiting the platform. Your experience in Trust & Safety, content moderation, or abuse detection will be crucial in shaping detection strategies, improving enforcement mechanisms, and driving impactful solutions.

Key Responsibilities
- Develop and optimize account integrity products to detect, review, and take action on harmful accounts efficiently.
- Lead end to end product management, from ideation to execution, ensuring continuous iteration and improvement.
- Collaborate closely with engineering, data science, operations, and policy teams to define roadmaps and improve account review workflows.
- Analyze emerging risks and escalations, using data-driven insights to refine detection mechanisms and enforcement policies.
- Enhance AI/ML based detection models to improve precision and recall in identifying harmful accounts while minimizing false positives.
- Utilize data analysis tools to measure impact, drive optimizations, and inform product decisions.
- Conduct A/B and A/A testing to assess product changes and iterate effectively.
- Assess workflow inefficiencies, identifying process gaps and implementing automation or policy changes for better enforcement.

Qualifications

Minimum Qualifications
- 3-5 years of experience in product management, preferably in Trust & Safety, account safety, or abuse detection.
- Strong understanding of account integrity, automated enforcement systems, and adversarial behavior in online platforms.
- Experience in AI/ML-driven risk detection, abuse prevention, or content moderation.
- Ability to influence product roadmaps and drive prioritization based on safety and enforcement needs.
- Proficiency in data analysis tools (SQL, Python) and experience working with large datasets to identify trends.
- Experience working in 0-1 and 1-10 product roles, building scalable solutions from scratch.
- Strong analytical, problem solving, and communication skills, with a strategic mindset.

Preferred Qualifications
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.