Search Trending Product Operations - Trust & Safety
Responsibilities
About the team:
The Search-Trending Operations Team is committed to establishing TikTok as the leading platform for trend discovery, consumption and engagement.The team's responsibilities span the entire lifecycle of trends operations, including but not limited to expanding trends supply improve trends quality, operate S/A events across news/sports/entertainment/music/technology verticals with custom promotions and features.We're seeking an accomplished Product Strategy & Operations Manager with proven expertise in solving complex cross-time-zone challenges, exceptional content sensibility and data-driven decision-making capabilities.
Responsibilities:
- Responsible for improving core Prod ops metrics in regional markets, including but not limited to search growth, content expansion and user experience.
-Operate regional trending events under TikTok search scenarios, such as sports/entertainment/music/ news , responsible for multi-angle trends topic operations and content strategy optimization, to improve users experience for trends.
-Utilize various product levers to improve to drive more users' engagement and enhance the event in-app volume.
- Monitor regional search data, evaluate quality and effectiveness of online recommendation, understand search needs and preferences based on metric fluctuation, provide localized analysis and suggestions for the product ops team to optimize strategies;
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- Work closely and flexibly with XFN stakeholders to achieve targets together.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news
Qualifications
Minimum Qualifications:
- Bachelor's degree or above, preferably in Journalism or data/content/media/ culture-related majors.
- Minimum 1 year of experience in Project management, Product Operations, Policy Enforcement.
- Solid language skills, profound understanding of market culture/user/media content;
- Willing to work on shifts, which includes weekends and public holidays.
Preferred Qualifications:
- Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently;
- Relevant experience in the tech industry, including but not limited to content, operation, news or related areas
- Good at data analysis and communication skills and project management experience
- Familiar with social media platforms, including but not limited to TikTok, Twitter, Instagram, Youtube, etc
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.