Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Team Intro/ about the role
Recommendation & Traffic team endeavours to enhance the recognition and traffic coverage of the search functions, secure online safety and ensure experience of search recommendation products on TikTok.
Our team achieve these goals by closely working with product management and R&D teams as well as data delivery team to cover the whole process of search recommendation, launching new features in different countries and regions, opening new portals on TikTok to facilitate search, simulating search demand and optimising keywords strategies, including content strategy, recommendation strategy, localisation strategy, etc.
Responsibilities
- Responsible for core Prod ops metrics and optimisation of search recommendation strategy in global markets, evaluating and analysing search needs/market preference/strategy effectiveness, improve both search usage and experience.
- Manage regional user feedback for search recommendations, take actions and record cases for periodical analysis to improve user experience accordingly.
- Work closely and flexibly with Search PM and RD teams as well as data delivery teams and XFN stakeholders to achieve product targets together.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
Qualifications
Minimum Qualifications
- Bachelor degree or above, preferably in Journalism or data/content/culture-related majors.
- Minimum 3 years of relevant work experience in the content product & operation in search.
- Solid communication skills, profound understanding of the GB market culture/user/media content.
Preferred Qualifications
- Strategic mindset and strong data analysis & project management experience.
- Experience in working with multiple stakeholders and collaborating across business units.
- Familiar with search engines and social media platforms, including but not limited to TikTok, Twitter, Instagram, Youtube, etc.
- Strong collaboration sense: Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently.
Important to know & big plus to have
- Flexible with work schedule and different time zones- Global scope; and willing to work on shifts, which includes weekends and public holidays.
- Nice to have: a second or third language.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.