Regional Wellbeing Specialist, APAC

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team
Our Wellbeing Team is responsible for the development, implementation and measurement of global wellbeing programs for all T&S teams. These are designed to support and promote positive physical and psychological health, as well as healthy working environments, especially for those who work with potentially harmful content and for our teams.

Responsibilities
As a Regional Wellbeing Specialist (for APAC Region), you will adapt and support global programs at a regional level in order to deliver effective, needs-based, culturally appropriate and evidence-based wellbeing solutions. Alongside this, you will support the rollout of global programs.
This is a new opportunity to work with a wide variety of teams both internally and outside the company to provide scalable physical and psychological health solutions, and make strong impacts on the company's growth and the wellbeing of its people.
Candidates should have a solid background in working as a subject matter expert in employee wellbeing. Strong relationship building skills and the ability to cooperate with multiple stakeholders are also essential.

Role and Responsibilities
- Work in close partnership with a Regional Wellbeing Program Management team to tailor, implement and manage regional wellbeing programs based on a Global Wellbeing Strategy and Framework; provide specialist subject matter expertise and input into program design, implementation and evaluation;
- Provide subject matter expertise and guidance to the leadership team and HRBPs as a trusted advisor on employee wellbeing and provide deep insights, opinions and consultations based on professional judgement, internal employee feedback and data analysis;
- Assist in the development of wellbeing program evaluation systems, using primary and secondary data sources;
- Business Partner and Lead on needs assessments across locations and teams in relation to emerging and ad hoc wellbeing support needs;
- Contribute to the building of escalation solutions to improve employee wellbeing support; working with company benefit policies, local laws and regulations and closely collaborating with business leaders;
- Manage internal research projects into health impacts and interventions specific to the industry context;
- Evaluate and make decisions about wellbeing options, taking into account theoretical and evidenced models, and considering highly complex factors concerning processes that can shape individuals, groups, and organisations;
- Support the rollout and governance of wellbeing requirements at partner locations;
- Exercise professional responsibility, provide leadership and expert consultancy to others through advice and guidance;

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the function may be required.

Qualifications

Minimum Qualifications
- Post-graduate degree or equivalent professional qualifications in health psychology, behavioural science or another relevant health behaviour-related field;
- 3+ years' experience in designing and supporting evidence-based health and wellbeing programs and initiatives in a corporate context;
- Excellent knowledge of evidence, theories and methods relevant to health behaviour and behaviour change;
- Experience providing consultancy on complex topics to a range of stakeholders at all levels within organisations;
- Willingness to travel (approximately up to 30%)

Preferred Qualifications
- Strong knowledge of program and intervention evaluation methodology;
- Research skills;
- Experience of leading the development and evaluation of behaviour change interventions in applied settings;
- Experience of independently leading work streams/projects within larger programmes.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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