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TikTok

Product Operations Intern - TikTok Money Platform - 2024 Start

Singapore

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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About the Team
The TikTok Money Platform is responsible for providing a one-stop solution for financial matters across various monetization scenarios of TikTok. Its core functions include handling global financial compliance, taxation compliance, and financial regulations that are essential for monetization. Simultaneously, as a specialized team in financial compliance, it oversees the development and operation of solutions related to financial compliance. With the acceleration of monetization demands across TikTok's various business lines and its global operational scope, the capabilities related to financial matters need to be continuously expanded.

We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

Successful candidates must be able to commit to the following internship cycle:
1. Off-cycle Internship - Starting immediately and can commit for 6 months minimally (at least 4 days a week)

Please state your availability clearly in your resume (Start date, End date).

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Regularly collect requirements from business units and effectively communicate them to the product development team. Provide solutions and ensure execution for straightforward payment scenarios.
- Coordinate internal product prioritization, ensuring efficient coordination and allocation of development resources to drive orderly progress of business requirements.
- Collect, organize, analyze, and promptly respond to user feedback and oncall for all payment business units. Continuously optimize online processing mechanisms and solutions. Drive product iterations to offer high-quality tools meeting business needs.
- Manage payment requirements for new country expansions, especially standard solutions integration for business units.
- Facilitate communication and education for business units and users during the launch of new features.

Qualifications

- Undergraduate, or Postgraduate who is currently pursuing a degree/master.
- Excellent communication and coordination skills, adept at handling diverse requirements and feedback from multiple business units.
- Preliminary understanding of TikTok's business ecosystem, especially in the areas of payment and user feedback.
- Basic data analysis skills to extract valuable insights from user feedback.
- Strong sense of responsibility to drive the launch of new features, ensuring a smooth experience for users and business units.
- Some experience in optimizing development and business collaboration processes.

If you have a passion for coordinating across different business units, a deep understanding of payment systems and user feedback, and are willing to work in an innovative and collaborative team, join us in creating outstanding payment solutions.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Client-provided location(s): Singapore
Job ID: TikTok-7309838661461739786
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.